Cookie Policy

01 What Are Cookies?

Cookies are small text files that a website may store on your device when you visit. They help websites remember certain information, such as items in a shopping basket or choices you have made.

Similar technologies, including local storage, pixels and certain scripts, can also be used to support website functions or understand how visitors use a site. In this policy, we refer to these technologies collectively as cookies unless a distinction is needed.

02 How We Use Cookies

Cookies may help our online shop operate reliably and make everyday shopping tasks easier. Depending on the features enabled on the website, they may be used to:

• Keep products in your shopping basket while you browse.
• Remember relevant checkout details and shopping preferences.
• Support secure sessions and help protect website forms.
• Remember your cookie consent choices.
• Understand general website usage and identify pages that may need improvement, where optional analytics tools are enabled.
• Measure the performance of promotional activity, where optional marketing tools are enabled and you have given the required consent.

The cookies actually used depend on the website features and services enabled at the time of your visit. We do not assume that every category listed in this policy is active on every visit.

03 Types of Cookies

Strictly Necessary Cookies

These support core functions such as shopping basket management, checkout sessions, website security and remembering your privacy preferences. Without them, parts of the shop may not work properly.

Where permitted by applicable law, strictly necessary cookies may be used without consent because they are required to provide a service you have requested. We do not use this category as a reason to enable optional tracking.

Functional Cookies

Functional cookies can remember choices such as preferred settings or other convenience features. Where these are not strictly necessary, they will only be used when the required consent has been obtained.

Analytics Cookies

If analytics tools are enabled, these cookies may help us understand how visitors navigate the shop, which pages are useful and where the browsing experience could be improved. Reports may include general usage information such as page visits, session activity and device or browser details.

Non-essential analytics cookies will not be placed or activated before the consent required by applicable law has been obtained.

Marketing Cookies

If marketing tools are enabled, these cookies or similar technologies may be used to measure promotional performance or help make advertising more relevant. They may allow a service provider to recognise a browser across visits or websites, depending on the service.

We will seek the required consent before using non-essential marketing cookies. If marketing features are not enabled, this category will not be used by the website.

04 Cookie Overview

The table below describes the types of cookies that may be relevant to the online shop. It is a category overview, not a claim that every listed cookie is currently installed.

Exact cookie names, providers and expiry periods depend on the plugins and services actually installed. Where applicable, the website’s cookie preference tool should provide more specific details about active cookies and categories.

05 Your Cookie Preferences

When you first visit the website, a cookie notice or preference tool may allow you to accept optional cookies, reject them or choose individual categories.

Strictly necessary cookies may remain active because they support essential website functions. Optional cookies should remain disabled until the consent required by law has been given.

• Accept: allow the optional categories you accept in the preference tool.
• Reject: decline optional cookies while keeping essential functions available.
• Customise: select the optional categories you are comfortable with, where this option is provided.
• Change your mind: revisit the cookie settings link or preference tool on the website to change or withdraw consent.

Withdrawing consent does not make earlier processing unlawful, but it will stop future consent-based use as required. Some stored cookies may need to be deleted separately through your browser settings.

06 Managing Cookies in Your Browser

Most browsers let you view, block or delete cookies through their privacy or security settings. You can usually choose to block all cookies, allow selected cookies or remove existing ones.

The steps differ by browser and device. Look for settings such as Privacy, Security, Site Settings or Cookies and Site Data in your browser’s help menu.

Please bear in mind that blocking all cookies may prevent essential shop features from working properly. For example, your basket may not be retained, checkout sessions may fail or privacy preferences may not be remembered.

07 Third-Party Cookies

Some website functions may rely on services provided by other companies, such as website performance tools, embedded content or payment-related features. If those services use cookies or similar technologies, the relevant provider may process certain technical information in accordance with its own privacy terms.

Third-party services can change their cookie names and retention periods. We will review the services enabled on our website and, where required, obtain consent before allowing non-essential third-party cookies to operate.

We do not claim that any particular analytics, advertising or embedded service is active unless it has actually been configured on the website.

08 How Long Do Cookies Last?

Cookie duration depends on what the cookie does and how the relevant service is configured.

• Session cookies: generally expire when you close your browser.
• Persistent cookies: remain on your device until their stated expiry date or until you delete them.
• Consent records: are retained for the period needed to remember and demonstrate your preferences, subject to the configuration of the consent tool.
• Third-party cookies: follow the duration configured by the relevant provider.

We aim to use retention periods appropriate to each purpose and to avoid keeping information longer than reasonably necessary. Exact durations may vary as website features change.

09 Cookies and Personal Information

Some cookies may contain identifiers or be associated with information that can relate to a particular device or visitor. Where this information qualifies as personal data, we handle it in accordance with applicable data protection law and our Privacy Policy.

Depending on the feature involved, information may include browser details, device identifiers, general usage events, consent preferences or information needed to maintain a shopping session.

We do not treat consent to optional cookies as permission for unrelated uses of personal information. Any processing must have an appropriate legal basis and be explained in the relevant privacy information.

10 Policy Updates

We may update this policy when website features change, new services are introduced or legal requirements develop. The latest version will be published on this page and will take effect upon publication.

If a change affects the way consent is required or obtained, we will make any necessary adjustments to the cookie preference process before activating the relevant optional technologies.

11 Contact Us

If you have questions about cookies, your privacy preferences or how information is handled on our website, please contact us using the details below.